Contact Us

Patient Queries

If you have any queries regarding your medication, hospital letters, prescriptions etc, please call the surgery only between the hours of  11.00am - 12:30pm or after 3.00pm in the afternoon.

Before these times the Reception Team and phone lines are busy with appointment bookings.


Shifnal Surgery

Shrewsbury Road
TF11 8AJ

Telephone: 01952 460 414
Out-Of-Hours: 111
Fax: 01952 463 883

Priorslee Surgery

Gatcombe Way

Telephone: 01952 460 414
Out-Of-Hours: 111
Fax: 01952 290 440


Directions / Map 



Patient Transport Options

If you need help with transport for getting to hospital and other healthcare appointments, please see the information below or in our leaflet which has been put together by Shifnal & Priorslee Patient Participation Group.


 For Shifnal Residents:

Shropshire Council Community Car Service uses volunteer drivers. Mr Paul Jones is Co-ordinator in Shifnal and he can be contacted on 01952 460456/462324. He will take patients to hospital and other NHS and non-NHS appointments. This scheme is subsidised by Shropshire Council and the current rate to passengers is 30p per mile. Parking charges would also be paid by the passenger if applicable.


For Priorslee Residents:

Dial-a-Ride offers concessionary travel for Telford & Wrekin residents who have difficulty using ordinary public transport because of infirmity or disability. It is a door to door service with easy access for wheelchairs.
Registration is required- complete the form on the Telford & Wrekin Council website or phone 01952 200005.


For Shifnal & Priorslee Residents:

A Non-Emergency Patient Transport (NEPT) Service is provided for patients who have a medical condition which prevents them from using other forms of transport to travel to and from healthcare appointments.
To find if you are eligible for this service please contact Medical Serivces on 01743 762650.

Red Cross provides free transport by volunteers drivers for six weeks after hospital treatment. You need a referral by your GP or Social Worker.
Phone 01743 457810 (Shifnal residents), 07143 457805 (Priorslee residents).


Use our Online Form


Comments / Suggestions
If you have any comments or suggestions regarding this website, or any other aspect of the practice, or you would like to join our Patient Participation Group, please click the button below. For clinical queries please contact the practice directly and speak with a member of staff. Please allow up to 28 days for a response, should your enquiry be of a medical nature please contact the practice directly.