How to Make and Cancel an Appointment


Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Problems booking online appointments?

Use the Patient Access Support Centre before you call us.


How to get an appointment

The surgery offers appointments Monday to Friday, morning and afternoon. Early appointments 07:00 – 08:00 are available Tuesday to Friday.  Please see the 'Extended Access' tab for details of evening and weekend appointments.

Appointments can be booked up to 2 weeks in advance for routine follow up of existing conditions.


If you are phoning to request an appointment for a new problem, you will be triaged first. The Triage Clinician will call you back at a time specified by the receptionist. They will assess your medical needs, can offer advice and issue prescriptions. If appropriate they will call you into the surgery or will make an appointment for you to see the most appropriate person. 

Our aim is to provide the very best service we can. The purpose of Triage is not to act as a barrier between patient and doctor, but to ensure that all patients are dealt with properly, promptly and by the most appropriate medical professional.


Appointment Availability

During July, August and September, clinics may be postponed and it might not be possible for you to see your usual doctor due to the holiday season. It is essential at all times, but particularly during this period, that you see the most appropriate medical professional. If you are not sure please ask to speak to the Triage Practitioners, who will advise you.

Emergencies will always be seen on the same day.



GP Extended Access Service

Shifnal & Priorslee Medical Practice is a member of the South Shropshire Medical Group (SSMG), made up of Doctors, Nurses and Health Care Assistants working collaboratively to bring more flexible evening and Saturday morning appointments to our patients.


Who are SSMG? 

The South Shropshire Medical Group comprises 15 Medical Practices, offering appointments in various locations within South Shropshire, from 6:30pm until 8:00pm Monday to Friday and Saturday mornings 8:30am-12:30pm. This will allow patients to have more choice of where and when they are seen.


How do you access our services?

If you are a registered patient of Shifnal & Priorslee Medical Practice, simply call us as you normally do to book an appointment on 01952 460414. You will be given a choice of sites and clinicians available.

Please note - none of these appointments will be at Shifnal & Priorslee Medical Practice


Who can access our services? 

Any patient registered at any of the 15 practices listed below can access our services.


Our Member Practices

Albrighton, Alveley, Bishops Castle, Bridgnorth, Broseley, Brown Clee, Church Stretton, Cleobury Mortimer, Clun -The Meadows, Craven Arms, Highley, Ludlow - Portcullis, Ludlow -Station Drive, Much Wenlock and Cressage, Shifnal and Priorslee



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